Human motivators and needs
Direction setting
Action and activation
How might we establish a strong brand foundation and strategic marketing framework so that ACT Leave can effectively engage stakeholders and support scheme expansion?
ACT Leave (formerly the ACT Long Service Leave Authority) sought to modernise its brand, enhance stakeholder engagement, and develop a clear strategic direction. This included addressing the limitations of its existing digital presence, particularly the website, to better serve employers and workers across various industries. With future scheme expansions on the horizon, the organisation required a refreshed identity, streamlined processes, and an accessible online platform to support its evolving needs.
Rowdy was engaged to deliver a comprehensive rebrand, marketing, communications, and website overhaul that aligned with ACT Leave’s goals:
Branding:
Conducted stakeholder consultations to capture ACT Leave’s vision, values, and expectations, culminating in a refreshed brand identity and a detailed implementation plan.
Developed a new logo, comprehensive brand guide, templates and tools.
Facilitated employee engagement and a soft launch event to ensure smooth adoption of the new brand.
Marketing and Communications:
Performed market analysis to inform a targeted Marketing, Communications, and Stakeholder Engagement Strategy.
Created compelling messaging, content, and a stakeholder engagement plan to enhance relationships with clients and partners.
Embedded feedback mechanisms to address concerns and foster ongoing stakeholder satisfaction.
Website Design and Development:
Redesigned the website with a focus on intuitive pathways for employers and workers, ensuring future scalability for scheme expansions.
Developed a modern, accessible design featuring self-service forms to streamline submissions and reduce manual processing by the ACT Leave team.
Conducted user experience testing with stakeholders to validate the website’s effectiveness and coherence.
Created clear FAQ sections and reorganised information architecture to improve navigation and reduce inquiries.
Ensured compliance with accessibility and compatibility standards for an inclusive online experience.
In the spirit of reconciliation Rowdy acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.